"We can confirm that the delay was due to Gatwick Airport being temporarily closed due to snow, which meant that the baggage handler experienced severe delays offloading luggage," a representative for Jet2 told Insider.

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A family had to wait more than four hours for their son's wheelchair to be returned at an airport. In a Twitter thread, the boy's mother said she was appalled that no help was offered. A spokesperson for Jet2 said: "We would like to sincerely apologise to Mr...
Continue Reading Airline apologizes after an eight-year-old boy was forced to wait more than 4 hours for his wheelchair