Microsoft is heading the corporate charge into inclusive design. But even the company admits it has a lot to learn.
At first glance, you might think you walked into a suburban living room, or perhaps a hotel lounge. TVs, couches, and other comfortable seating fill the space, while a Rock Band kick pedal sits idly near the front door. But upon further study, the Microsoft Inclusive Tech Lab in Redmond, Washington—which opened in May 2022 as a space where Microsoft’s design team can...