I tried Virtuo, an app-based vehicle-rental service, instead of a traditional agency. The car was great — but I had some trouble unlocking it.

Dec 23 2022 by Business Insider

 
Virtuo lets you rent upmarket cars using only an app.

Virtuo

I tried Virtuo, an app-based car-rental service, for the first time. I rented a Mercedes GLA and enjoyed driving it, but had trouble unlocking it with the Virtuo app. I called Virtuo customer service several times but they seemed unable to help.

Anyone who's stood in a long line at a car-rental counter spends some of their wait dreaming about jumping straight into their vehicle and hitting the road.

As someone who rents lots of cars,...

Continue Reading I tried Virtuo, an app-based vehicle-rental service, instead of a traditional agency. The car was great — but I had some trouble unlocking it.