Southwest blamed its operational meltdown on the bitter winter storm that's battering the US.

Eugene Garcia/AP Photo

Southwest Airlines CEO Bob Jordan described Monday's operational meltdown as "a tough day." The debacle saw thousands of flights canceled and left travelers and crew stranded across the US. Southwest attributed the debacle to busy holiday travel and the winter storm battering the country.

Southwest Airlines CEO Bob Jordan described Monday's operational meltdown as "a tough day"...

Continue Reading Southwest Airlines' CEO described Monday's operational meltdown, which left thousands of travelers stranded across the US, as 'a tough day'