Frustrated Southwest pilot and union rep says the airline's flight meltdown was caused by outdated scheduling software

Dec 27 2022 by Business Insider

 
Passengers wait in line to check in for their flights at Southwest Airlines service desk at LaGuardia Airport, Tuesday, Dec. 27, 2022, in New York.

Yuki Iwamura/AP

Southwest Airlines has canceled nearly 2,600 flights so far on Tuesday after canceling over 2,900 on Monday. The carrier told Insider that "scheduling issues" can also be blamed for the mass flight disruptions. Senators Edward J. Markey (D-Mass.) and Richard Blumenthal (D-Conn.) say the airline should compensate customers.

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Continue Reading Frustrated Southwest pilot and union rep says the airline's flight meltdown was caused by outdated scheduling software