Southwest has canceled almost 16,000 flights since December 22.

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A woman drove for 10 hours through torrential rain to pick up her 78-year-old mom in Oakland. Tracy Hurst told The Mercury News her mother was stranded for 5 days by the Southwest chaos.  Ita M. Kelly, who is diabetic, flew from New Orleans but her connection to Portland got canceled.

A woman drove for 10 hours in bad weather to pick up her 78-year-old mom who got stranded in Oakland for five days over...

Continue Reading A woman drove for 10 hours to pick up her 78-year-old mom who got stranded for 5 days by the Southwest chaos, report says