Southwest's ex-CEO turned the airline into a 'cult' that couldn't recover from its 'meltdowns', says pilots' union official

Jan 4 2023 by Business Insider

 
Southwest Airlines canceled thousands of flights this holiday season.

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Southwest's former CEO created a "cult" focused on its headquarters, its pilots' union VP said. Captain Tom Nekouei said in an open letter that Gary Kelly's chickens had "come home to roost."  Southwest canceled tens of thousands of flights over the holiday season following winter storms.

The man who ran Southwest Airlines for almost two decades turned it into a "cult" focused on its Dallas headquarters and...

Continue Reading Southwest's ex-CEO turned the airline into a 'cult' that couldn't recover from its 'meltdowns', says pilots' union official