Many small business owners in Western countries are outsourcing tasks to "virtual assistants" in developing countries like the Philippines, paying them pennies on the dollar compared with what they'd pay for a local assistant.

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Inside the hidden market for 'virtual' assistants

When Charlie Day, a 34-year-old sales coach in the UK, got serious about scaling her business, she knew she needed extra help. Day needed someone to help schedule emails,...

Continue Reading 'I pay them $2.50 per hour and they take a LOT off my plate': Inside the exploitative world of virtual assistants