IRS watcher sees ‘light at the end of the tunnel’ on massive backlog, just in time for tax season 2023

Jan 11 2023 by Fast Company

The National Taxpayer Advocate was cautiously optimistic in her annual report to Congress, but serious problems still abound.

The Internal Revenue Service (IRS) began last year’s tax season with 11.5 million unprocessed returns—a backlog that kept growing, causing “unprecedented financial difficulties” for 23 million Americans by May 2022. But with Tax Day now looming again, the country’s National Taxpayer Advocate, Erin Collins, has struck a guardedly optimistic tone in her...

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