Steam will stop issuing refunds if you play two hours of a game before launch day

Apr 24 2024 by The Verge

 

Eight years ago, Valve began offering no-questions-asked refunds for any game you buy on Steam — as long as you asked for that refund within 14 days of purchase and hadn’t played more than two hours of a game.

But when Valve started letting you play games ahead of their release dates with its “Early Access” and “Advanced Access” programs, it introduced a loophole: people could play for many, many hours ahead of launch and still request a refund after.

Today, Valve’s...

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