Yelp’s Assistant AI bot will do all the talking to help users find service providers

Apr 30 2024 by The Verge

 
Yelp’s new AI releases. | Image: Yelp

As Yelp tries to remind users it’s more than just a place to find a new restaurant to try, it’s launching the Yelp Assistant, an AI chatbot that “contextually” understands what users are looking for and can match them with service professionals in their area.

If you want to replace your bathtub, the chatbot will ask questions like what type of bathtub you want and which features you’re interested in, then suggest a couple of nearby...

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