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Share AI chatbots are taking over customer service, but most of us would rather wait for a human

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AI chatbots are taking over customer service, but most of us would rather wait for a human

Apr 30 2024 by Fast Company

Live agents are perceived as being better than bots at most customer service tasks, especially when frustrated consumers are looking for a little empathy.

“Please hold for the next available agent.”

Continue Reading AI chatbots are taking over customer service, but most of us would rather wait for a human

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Share AI chatbots are taking over customer service, but most of us would rather wait for a human

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AI chatbots are taking over customer service, but most of us would rather wait for a human

Apr 30 2024 by Fast Company

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